However, older devices can’t fully use the capabilities of newer standards. WiFi (wireless) and Ethernet (wired) connection standards evolve over time to support faster data transfer rates. If you use a router that’s capable of more speed than your Internet connection and you still aren’t getting the full speed that your ISP provides, you might have one of the following problems: Your devices don’t support the latest WiFi or Ethernet standards If the test results are much lower than the speeds that you pay for, contact your ISP for help. For more information, see How do I check my Internet speed?. The speed test results show the fastest speed that your devices can reach. To see how much bandwidth your ISP delivers to your home, connect a computer directly to your modem with an Ethernet cable and run a speed test. To prevent your router from “bottlenecking” your network, we recommend using a router that’s capable of faster speeds than your Internet connection. However, sometimes your ISP will give you more speed than you pay for, and you don’t want your router to restrict your Internet speed. Even if your router supports faster speeds over Ethernet or WiFi, it can’t exceed your Internet speed. Before troubleshooting, remember that your router can’t create speed that your Internet connection doesn’t provide.įor example, if your Internet service provider (ISP) only delivers 500 Mbps to your home, your Internet speed cannot exceed 500 Mbps. Many factors can affect your Internet connection speed for devices on your home network.
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